Baymark Cleaning

Privacy Policy

Privacy Policy

Privacy Policy (Baymark Facility Services)

 

Last Updated: February, 2026

This Privacy Policy (the “Policy”) explains how Baymark Facility Services (“Baymark,” “we,” “us”) collects, uses, and shares information when you visit https://www.baymarkusa.com/ (the “Site”), submit a Get a Quote request, contact us, or otherwise interact with us.

By using the Site, you acknowledge that you understand and agree to this Policy. If you do not agree, please do not use the Site. We may update this Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

1) What Information Do We Collect?

A) Information You Provide to Us

We collect information you voluntarily provide, such as:

  • Name, email address, phone number
  • Company name and service address (if provided)
  • Details about your facility and cleaning needs (e.g., square footage, schedule, special requests)
  • Messages and communications you send us (by form, email, phone, SMS, or other channels)
  • Scheduling information for walk-throughs and appointments

Payment note: If you pay Baymark through QuickBooks (Intuit), payment processing and certain billing details may be handled by QuickBooks or its payment partners. We do not intentionally collect or store full credit card numbers on our Site.

B) Information Collected Automatically (Cookies, Analytics, and Similar Technologies)

When you use the Site, we (and our service providers) may automatically collect:

  • IP address and approximate location derived from IP
  • Browser type, device type, operating system
  • Pages viewed, time spent, clicks, and referring/exit pages
  • General usage and performance data

We may use cookies, pixels, web beacons, and similar tools to help the Site work properly, understand Site traffic, and measure advertising performance (including through LocaliQ).

C) Information From Third Parties

We may receive information from third parties, such as:

  • Lead platforms (for example, Bark) when you request to be contacted
  • Advertising/analytics partners (for example, through LocaliQ tracking)
  • Service providers that help us run our business (CRM, scheduling tools, communications vendors)

2) How Do We Use Your Information?

We may use information to:

  • Respond to your requests and provide quotes/proposals
  • Schedule and confirm walk-throughs and appointments
  • Provide service updates and customer support
  • Improve our Site, services, and operations
  • Measure and improve advertising performance (including through LocaliQ)
  • Detect, prevent, and respond to fraud, abuse, or security incidents
  • Comply with legal obligations and enforce our policies

Marketing: We may contact you about our services based on your inquiry/request. We do not run ongoing email marketing campaigns/newsletters at this time. If this changes, we will update this Policy.

3) Do We Share Your Information?

We may share information in the following situations:

A) Service Providers (Vendors)

We may share information with trusted vendors who perform services for us, such as:

  • Website hosting and analytics
  • Advertising and performance measurement (including LocaliQ)
  • Customer relationship management (CRM) and scheduling tools
  • Communications providers (phone, email, and SMS platforms)
  • Payment and invoicing tools (including QuickBooks/Intuit)
  • IT/security providers
  • Professional advisors (legal/accounting)

These vendors are permitted to use information only as needed to provide services to Baymark.

B) Advertising / Marketing-Related Sharing

We may share certain information with advertising/analytics partners to measure performance, run ads, and improve marketing efficiency. This may include online identifiers (like cookies) and device/browser information.

IMPORTANT: This does not include sharing SMS consent or your mobile phone number for marketing (see Section 4 below).

C) Legal and Safety

We may disclose information if required by law, court order, subpoena, or if we believe disclosure is necessary to:

  • Protect the rights, safety, and security of Baymark, our customers, or others
  • Investigate fraud or security issues
  • Enforce our policies
  • Comply with applicable legal obligations

D) Business Transfers

If Baymark is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

4) SMS Privacy — No Sharing of Mobile Opt-In (Carrier Requirement)

SMS consent and phone numbers are NOT shared with any third parties or affiliates. We do not sell, rent, share, or disclose your mobile phone number or SMS opt-in consent to third parties or affiliates for their marketing, advertising, or promotional purposes.

SMS Terms & Conditions (Baymark Facility Services)

 

These SMS Terms & Conditions (the “SMS Terms”) explain how Baymark Facility Services (“Baymark,” “we,” “us”) provides SMS/text message communications. By opting in to receive SMS from Baymark, you agree to these SMS Terms.

1) SMS Consent Communication (No Sharing)

The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
We do not sell, rent, or share your mobile number or SMS opt-in data with third parties or affiliates for their marketing, advertising, or promotional use.

2) Types of SMS Communications

If you have consented to receive text messages from Baymark, you may receive messages related to:

  • Appointment reminders (walk-through scheduling, confirmations, reminders)
  • Follow-up messages (after walk-throughs, quotes/proposals, next steps)
  • Scheduling/service updates (arrival times, delays, schedule changes)
  • Customer support and general questions (two-way conversational messages)
  • Billing inquiries (only if you contact us about invoicing/payment questions)

Example messages:

Hello [Name]—this is Nico from Baymark Facility Services. Quick reminder: we’re set for the walk-through at your office on [Day, Date] at [Time]. Reply STOP to opt out at any time.

Hi [Name]—thanks again for having us today. When’s a good time for a quick virtual meeting to go over the proposal? Reply STOP to opt out.

3) Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 0–3 SMS messages per week related to appointment/walk-through scheduling, follow-ups, service updates, and support conversations.

4) Potential Fees for SMS Messaging

Message and data rates may apply depending on your wireless carrier plan. Rates may vary if messages are sent domestically or internationally.

5) Opt-In Method

You may opt in to receive SMS messages from Baymark in the following ways:

  • Verbally, during a phone or in-person conversation.

Verbal consent script (example):
“Do you agree to receive conversations (external) text messages from Baymark Facility Services? Reply STOP to opt out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary. Visit https://www.baymarkusa.com/privacy-policy/ for our Privacy Policy and https://www.baymarkusa.com/privacy-policy/ for our Terms and Conditions.”

6) Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. You may receive one final confirmation message after you opt out. You can also contact us directly to request removal from our messaging list at info@baymarkusa.com or 646-389-4412.

7) Help

If you are experiencing any issues, reply with the keyword HELP. You can also get help directly from us by emailing info@baymarkusa.com, calling 646-389-4412, or visiting https://www.baymarkusa.com/.

Additional option: If you do not wish to receive SMS messages, you can choose not to opt in when asked for SMS consent.

8) Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or contact us at info@baymarkusa.com / 646-389-4412.
  • Message frequency may vary.
  • Visit our Privacy Policy at
    https://www.baymarkusa.com/privacy-policy/.

9) Your Privacy Rights — Access, Correction, and Deletion

You may request to access, correct, or delete certain personal information we maintain about you, subject to legal and operational limitations.

To submit a privacy request, contact:
Email: info@baymarkusa.com;
Phone: 646-389-4412.

10) Cookies / Targeted Advertising Opt-Outs

You can control cookies through your browser settings. If you prefer not to receive targeted advertising, you may opt out through industry tools such as the Digital Advertising Alliance opt-out page: https://www.aboutads.info/choices/

11) Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services and respond to requests
  • Maintain business records (including invoicing/accounting)
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Retention periods vary depending on the type of information and why it was collected.

12) Children’s Privacy

The Site is not intended for children under 16, and we do not knowingly collect personal information from children under 16.

13) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is
completely secure.

14) Links to Other Websites

The Site may contain links to third-party websites. This Policy does not apply to those third-party sites, and Baymark is not responsible for their privacy practices.

15) Contact Us

Baymark Facility Services, 200 W 20th Street #1008, New York, NY 10011.
Email: info@baymarkusa.com;
Phone: 646-389-4412
Website: https://www.baymarkusa.com/.